Our Mission

We apply Artificial Intelligence (AI) to automate and speed up operations based on omnichannel unstructured data (freeform e-mails, voice calls, chat, images, faxes...) and processes requiring human intervention.   Applications range from front office staff or Service/Contact Centres, customer onboarding, to manually intensive mid and back office functions.

Our SaaS (Software as a Service) cloud offering is rapidly deployed to free up staff, cut costs, improve control, reduce risk, and improve customer service, as when used for CCaaS (Customer Centre as a Service). 

Our Team

Stephen O'Sullivan

Non Executive Director

Formerly MD at Capco and Partner at Accenture.


25 years in Financial Technology, working with GS, DB, Barclays, UBS, HSBC, Schroders, BoI, L&G  to transform operations and technology.


MA in Engineering from Cambridge, 1993

Paul James


Formerly COO of Starling Bank, Calastone, Matrix Partners and HSBC GBM.  Previous management roles at Merrill Lynch, BNPP.


30 years in Financial Operations and technology.


BA in Modern Languages from University of Southampton, 1989

Owen Jelf

Director & Chairman

Partner Capco, global lead for the Capital Markets practice.


Formerly MD at Accenture and head Capital Markets.


MA in Chemistry from Oxford, 1988.

Justin Forrest

Director & CEO

30 years in building and managing global FinTech businesses.
Driving growth at tech led start-ups providing trading, risk and collaboration solutions.
Formerly, IBM, NatWest, Algorithmics & IHS Markit. Founder of QuIC Financial Technologies Inc.

Caroline Tonkin

Sales Director

Over 30 years’ success helping companies throughout the financial services ecosystem worldwide achieve cost savings and regulatory compliance through operational excellence 


Working for companies ranging from best of breed start ups to global giants such as IBM, IHS Markit


BA Hons. in Russian Studies from Reading University, 1980

Mark Barton


Formerly with Goldman Sachs, JP Morgan, Credit Suisse, Barclays Wealth & Accenture.


30 years of financial services technology leadership experience across including Equities, Fixed Income, Derivatives and Prime Brokerage.


BSc in Electronic Materials Science from Imperial College, 1987