Intelligent Business Automation

Using Artificial Intelligence (AI) to reduce costs, mitigate risk and transform operational efficiency

 

Opsmatix is a modern, highly intelligent solution, proven to deliver significant cost savings and enhanced operational efficiency across an organisation. Built with artificial intelligence at its core, the multi-lingual Opsmatix platform hyper-automates unnecessary, error-prone, human-orientated tasks related to business communication processing. Through improved quality and consistency, customer services capabilities are transformed, enabling service level agreements (SLAs) to be met. The Opsmatix solution is proven to deliver exceptional business intelligence, enabling users to enhance staff productivity, dramatically reduce risk, and improve operational control.

Intelligent hyper-automation in action

 

The Opsmatix AI-driven SaaS (Software as a Service) platform transforms customer service capabilities by hyper-automating all repetitive business communications based on omnichannel unstructured data. Freeform emails, voice calls, chat, images, faxes and all other related processes are covered. The trained AI model is constantly learning and seamlessly evolves in line with changing business needs, eliminating the need for in-house AI skilled personnel. It is fast to implement, and new users can get started for free.

 

Opsmatix is like no other service and delivers intelligent business automation to global financial services firms and beyond today. Business needs AI.

 

Gartner predicts

"By 2021, 15% of all customer service interactions will be completely handled by AI"
GARTNER
Opsmatix is different because...
  • It's proven

  • Built with AI at the core

  • Cloud-native SaaS offering

  • Fast to implement

  • Quick ROI

  • Integrates and augments existing systems 

  • Opsmatix train and maintain the AI

  • Removes the need for AI skills inhouse

  • Constantly evolving solution 

  • All users on the same version - no upgrade fees

  • Subscription-based model

  • Get started for free

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